Privacy Policy

We collect information you provide directly, such as your name, date of birth, contact details, insurance information, and health information you share during intake or appointments. We also collect limited technical information, such as device and browser type, to keep the platform secure and functioning correctly.

We use your information to schedule and deliver care, verify insurance coverage, process payments, communicate with you about your account and appointments, and meet our legal and regulatory obligations as a healthcare provider.

We use industry-standard administrative, technical, and physical safeguards designed to protect your information, consistent with our obligations under HIPAA. See our HIPAA Notice of Privacy Practices for details on how your protected health information is used and disclosed.

We do not sell your personal or health information. We may share information with insurance providers to process claims, with service providers who help us operate the platform under confidentiality obligations, or when required by law.

You can review and update your information at any time through your patient portal, or by contacting us directly. You may also request a copy of your records or ask us to restrict certain uses of your information, subject to applicable law.

Questions about this policy can be directed to bookings@wellsidebehavioralhealth.com.